Choosing the right assisted living facility for a loved one can feel overwhelming. To help you navigate the process, we’ve compiled 10 essential questions to ask during any facility tour. Bring this list with you or download our printable checklist to stay organized and confident.
Before the Tour
Make a quick call to confirm the basics:
- Are there openings?
- What is the monthly cost, and what’s included?
- Is there a waitlist?
During the Tour: What to Ask
Here are the top 10 questions to guide your in-person visit:
| # | Question | What to Listen For |
|---|---|---|
| 1 | What’s the staff-to-resident ratio? | Look for attentive, non-rushed staff interactions. |
| 2 | What activities are available daily? | Ask to see a printed schedule. Variety and engagement matter. |
| 3 | How are medical needs handled? | Is there a nurse on-site? How are emergencies handled? |
| 4 | Are meals customizable? | Try to sample a meal or review a weekly menu. |
| 5 | Can residents decorate their rooms? | A "yes" here helps create a homey feel. |
| 6 | What safety measures are in place? | Look for grab bars, emergency call systems, and secure access. |
| 7 | Are pets allowed? | Some communities are pet-friendly, which can be a big plus. |
| 8 | What’s the process for moving in? | A step-by-step explanation shows good organization. |
| 9 | How are residents encouraged to socialize? | Ask about group activities, common areas, and onboarding for new residents. |
| 10 | Can I speak with current residents or families? | This helps you get unfiltered opinions. |
After the Tour
Take a moment to reflect. Ask yourself:
- Did the residents seem happy and engaged?
- Was the community clean and inviting?
- Did staff seem warm and knowledgeable?
Use your impressions and answers to these questions to help you narrow down your decision.
Looking for more resources? AARP’s Assisted Living Checklist is a great place to start.
