Seniors are frequent targets of scams - and the transition to assisted living can make them even more vulnerable. New routines, unfamiliar people, and reduced access to their usual support systems can create the perfect opportunity for financial exploitation. This guide helps families understand common scams, spot red flags, and take steps to protect their loved ones.
Why Seniors in Assisted Living Are Targeted
Scammers often view seniors as easy targets due to:
- Cognitive decline or memory issues
- Isolation from family or friends
- Generational trust in authority figures
- Less familiarity with digital scams
In assisted living, new vulnerabilities can emerge, especially if mail, phone calls, or visitors aren’t closely monitored.
Common Types of Scams
| Scam Type | What It Looks Like |
|---|---|
| Impersonation Scams | A caller pretends to be a grandchild, IRS agent, or tech support rep requesting money or gift cards |
| Phishing Emails/Texts | Messages that look legitimate but try to trick seniors into giving up passwords or financial info |
| Overbilling or Ghost Services | Charges for medical treatments or services that were never provided |
| “Friendly” Financial Abuse | New acquaintances convincing seniors to loan money, sign documents, or share banking info |
Signs Something Might Be Wrong
If you notice any of the following, investigate further:
- Unusual credit card or bank account activity
- Sudden changes in legal documents or account access
- A senior hiding purchases or becoming secretive
- New friends or staff members with outsized influence
How Families Can Help Protect Their Loved One
Being proactive is the best defense. Here are a few steps:
- Set up transaction alerts: Banks often allow email or text notifications for withdrawals or charges
- Use limited Power of Attorney: Maintain oversight of finances without giving full control away too early
- Talk about money regularly: Normalize conversations about spending and scams
- Secure mail and devices: Ask the facility about locked mailboxes and device access
- Get to know caregivers and staff: Trusted relationships help you spot unusual behavior faster
What to Do If You Suspect Financial Exploitation
Don’t wait - act quickly:
- Report it to Adult Protective Services (APS)
- File a complaint with the Federal Trade Commission (FTC)
- Contact your loved one’s bank to freeze or flag suspicious accounts
- Consult an elder law attorney to explore next steps
A Good Reminder
While most caregivers and staff are trustworthy, it only takes one bad actor to do serious damage. Regular communication and vigilance are your best allies. Staying informed and involved can help ensure your loved one enjoys their assisted living experience safely and securely.
